The product

One platform. Both directions.

What your audience says to you, answered. What you need to say to them, delivered — with the law applied where the message is actually sent.

AI comment replies

Answered as you, on your schedule

Connect a channel, choose a video, and describe your brand’s voice once. The engine reads new comments and replies in that voice — every exchange visible in the platform as a thread.

  • Hybrid autonomy: every reply held for approval until you switch to automatic.
  • The brief carries what the voice must never say, and it is obeyed.
  • People asking to buy are captured as leads, not lost in a thread.
portal.connect24.co.za/campaigns

Winter sale launch

Published 12 Jun · 214 comments

Engine live

@thandi.m

14:02

Do you deliver to Durban?

We do — two to three days to Durban, and delivery is free over R450.

Replied in your voice

@sipho_k

14:06

Price on the large one?

The large is R1,299. There is 10% off until Friday with code WINTER.

Replied in your voice

@ayanda.zw

14:11

My order arrived damaged, who do I talk to?

So sorry about that — please send your order number to support@ and we will sort it today.

Held for your approval

Replied today

47

Held for review

3

Leads captured

5

Messaging campaigns

Bulk messaging with a conscience

Upload a list and every row is checked, normalised and matched to a person. Write the message once, with variables. Then the send path takes over.

  • Contacts without consent on file are left out — and the report says so.
  • The CPA’s sending hours are enforced: outside them, the campaign waits.
  • Cost is estimated before you send, counted the way the carrier counts.
portal.connect24.co.za/campaign-message

Payment reminders — June

SMS · 2,406 recipients

Holds at 20:00 · resumes 08:00
Progress1,847 of 2,406

Delivered

1,791

Skipped

44

Failed

12

44 skipped: 31 without consent on file, 13 opted out. They were never messaged.

The messaging API

One request, every channel

Email, SMS and WhatsApp through a single endpoint, wearing the same shape. The sameness is the product — your code never cares which channel a message took.

  • Official SDKs for .NET, Python, Node and PHP — none with runtime dependencies.
  • Idempotency keys make retries safe; webhooks report every delivery.
  • Every message records what it cost, whether it arrived, and why it didn’t.
POST /v1/messages202 Accepted
curl -X POST https://api.connect24.co.za/v1/messages \
  -H "Authorization: Bearer $CONNECT24_API_KEY" \
  -d '{
    "channel": "Sms",
    "to": "+27821234567",
    "content": { "text": "Your order has shipped." }
  }'
portal.connect24.co.za/messages
ToChannelStatusCost
+27 82 ··· 4567smsdeliveredR0.34
lerato@··· .co.zaemaildeliveredR0.02
+27 71 ··· 9034whatsappin flightR0.28
+27 60 ··· 2211smsdeliveredR0.34
Video studio

The video, and the people who watched it

Generate video for social inside the platform and publish it straight to your channel — then answer the comments it gathers, in the same place.

  • Making the video and answering its audience happen in one tool, not three.
  • Published to your connected channel with one action.
portal.connect24.co.za/videos
0:34

Spring range teaser

Generated 09:14 · ready to publish

Publish

BetaVideo generation, email and SMS are in early access

Comment campaigns are open to everyone today. The rest is rolling out through a beta — create a free account, apply inside the portal, and a person reviews every application. Approval lands in your inbox.

Join the beta

See it with your own data.

Open an account and try it, or book a demo and we will walk you through it.

Start free